Effective Date: 06 June 2026

We want you to be satisfied with your purchase.

1. Return Eligibility

You may return a product if:

• It is unused and in original packaging
• Return request is made within 7 days of delivery

2. Non-Returnable Items

• Used products
• Damaged items caused by misuse
• Digital or downloadable products (if applicable)

3. Refund Process

• Once we receive and inspect the item
• Refund will be processed within 5–7 business days
• Refunds are issued to the original payment method

4. Damaged or Incorrect Items

If you receive a damaged or wrong item:

• Contact us within 48 hours
• Provide photos as proof

5. Return Shipping

• Customer may be responsible for return shipping costs unless the issue is from our side

6. Cancellations

Orders can be canceled within 24 hours of placing the order.

7. Contact

Email: info@pender-co.store